Ed2Go Frequently Asked Questions

How do I register for an Ed2Go class?

Navigate to the short-term or long-term certification class website.

1. Search for and select the class.
2. Select “Add to Cart”.
3. Select the start date.
4. Sign in.
5. Choose your payment option and purchase class.

What are Instructor-Led courses?

Whether you’re looking for personal enrichment or professional development, these six-week online courses are the perfect way to learn a new skill or enhance your existing ones. You’ll spend roughly two to four hours each week completing two engaging lessons in an enjoyable, interactive learning environment. Expert instructors develop and lead every course, and you’ll be able to interact with them and with fellow students in a lively, online Discussion Area.

When do the classes begin?

Classes begin every month.

How long does the class last?

The short term classes are six weeks long. The long-term certificate classes last for six months.

Will I receive a certificate?

Yes, you will receive a certificate of completion with successful class completion. This certificate of completion can be printed from the My Classroom tab under Completed Courses.

Are there any requirements for the course?

You can see if there are any for your particular course by accessing your course and going to the Requirements tab.

How do I find a course?

Find courses in two ways, either through the Search bar that appears at the top of every page of the site or by using the Browse Catalog navigation that appears in the column on the left of any page. The Search bar will suggest courses for you based on a search term, a course title, or a topic. If you’re not looking for a specific title, enter a keyword (such as photography or programming) that will bring up a range of titles for simplified browsing. Browse Catalog will display our entire catalog by department and course titles to allow you a broad view of our offerings.

How do I find out what the course is about?

Each course in our catalog contains details including a long description, a syllabus, an instructor biography, and a list of technical requirements. To view this information, locate the course of interest through the Search bar or Browse Catalog tool. Select the title you would like to view, and you will see tabbed pages containing all of the specifics on the course.

How do I enroll on the Ed2Go website?

If you go to the help tab at the top on www.ed2go.com/rccc2go, there is an Enrollment and Account Creation tab. Select that, and it will give you step-by-step instructions.

How do I access my course on the start date?

Using the My Classroom link at the top left of any page of the site, you can sign in to view the courses you are currently enrolled in and gain access to all online classrooms from that page. Once you’re signed in to My Classroom, you can access your active course until your course end date. Once access ends, the titles will move to the left side under Previous Courses. If the title you’re trying to access is listed under Previous Courses, you can no longer access the classroom but can view your final reports and obtain your Certificate of Completion.

How do I update my account information?

You can update your account information by going to the help tab at the top of www.ed2go.com/rccc2go. Then on the left hand side under Technical issues, you go to Account Update. Fill out that information and submit it to Ed2Go.

How do I know if my computer is compatible?

For any ed2go course, you will need Internet access, a non-shared e-mail address, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the latest Adobe Flash and PDF plug-ins. Visit http://www.adobe.com/downloads and select ‘Get Adobe Flash Player’ and ‘Get Adobe Reader’ to download these free plug-ins. Most of our courses are Macintosh compatible. If a course is not Macintosh compatible, this information will be stated on the course’s Requirements tab when you view the course details.

I can’t access my classroom, what do I do?

If you’re unable to log in at the My Classroom page or using the Sign In at the top of this page, please verify that you’re using the same e-mail address you used when enrolling and then you can retrieve your password by going to the Help tab at www.ed2go.com/rccc2go. Go under Technical Issues, Course Access. There you can retrieve your password.

Once you’re logged in to My Classroom, you can access your active courses until your course end date. Once access ends, the titles will move to the left side under Previous Courses. If the title you’re trying to access is listed under Previous Courses, you can no longer access it, but you can view your final report and access your Certificate of Completion.